Terms & Conditions


Welcome to the crescentfootwear.com, You are deemed to have accepted the terms and conditions listed below. All products/services and information displayed on crescentfootwear.com constitute an “invitation to offer”. Your order for purchase constitutes your “offer” which shall be subject to the terms and conditions as listed below. crescentfootwear.com reserves the right to accept or reject your offer. If you have supplied us with your valid email address, we will notify you by email as soon as possible to confirm receipt of your order and email you again to confirm details and therefore process the order. Our acceptance of your order will take place upon dispatch of the product(s) ordered. No act or omission of crescentfootwear.com prior to the actual dispatch of the product(s) ordered will constitute acceptance of your offer.


Use of the Site is available only to persons who can form legally binding contracts under applicable law. Persons who are “incompetent to contract” within the meaning of the Bangladesh Contract Act, 1872 including un-discharged insolvents etc. are not eligible to use the Site. If you are a minor i.e. under the age of 18 years but at least 13 years of age you may use this Site only under the supervision of a parent or legal guardian who agrees to be bound by these Terms of Use. If your age is below that of 18 years your parents or legal guardians can transact on behalf of you if they are registered users.

You are prohibited from purchasing any material which is for adult consumption the sale or purchase of which to/by minors are strictly prohibited.

Crescent Footwear Ltd.(crescentfootwear.com) reserves the right to terminate your membership and refuse to provide you with access to the Site if Crescent Footwear Ltd discovers that you are under the age of 18 years. The Site is not available to persons whose membership has been suspended or terminated by Crescent Footwear Ltd for any reason whatsoever. If you are registering as a business entity, you represent that you have the authority to bind the entity to this User Agreement. Unless otherwise specified, the materials on this website are directed solely at those who access this website from Bangladesh. Crescent Footwear Ltd makes no representation that any products or services referred to in the materials on this website are appropriate for use, or available outside Bangladesh.

Those who choose to access this Site from outside Bangladesh are responsible for compliance with local laws if and to the extent local laws are applicable. Crescent Footwear Ltd will deliver the products only within Bangladesh and will not be liable for any claims relating to any products ordered from outside Bangladesh.

Except where additional terms and conditions are provided which are product specific, these terms and conditions supersede all previous representations, understandings, or agreements and shall prevail notwithstanding any variance with any other terms of any order submitted. By using the services of crescentfootwear.com you agree to be bound by the Terms and Conditions.


Your Information is defined as any information you provide to us in the registration, buying or listing process, in the feedback area or through any email feature. We will protect Your Information in accordance with our Privacy Policy.

If you use the Site, you are responsible for maintaining the confidentiality of Your Account and Password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under Your Account or Password. Crescentfootwear.com shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account. If you know or suspect that someone else knows your password you should notify us by contacting us immediately through the address provided below. If Crescentfootwear.com has reason to believe that there is likely to be a breach of security or misuse of the Crescentfootwear.com Site, we may require you to change your password or we may suspend your account on temporary basis, without any liability to Crescentfootwear.com.


  • Provide true, accurate, current and complete information about yourself as prompted by Crescentfootwear.com’s registration form (such information being the “Registration Data”). All the information which compulsorily needs to be filled are marked in asterix (*) sign.
  • Maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, incomplete, or not current or if crescentfootwear.com has reasonable grounds to suspect that such information is untrue, inaccurate, not current or not in accordance with the User Agreement, crescentfootwear.com has the right to indefinitely suspend or terminate your membership and refuse to provide you with access to the Site.



All our product prices are inclusive of VAT & TAX

While Crescentfootwear.com strives to provide accurate product and pricing information, pricing or typographical errors may occur. Crescentfootwear.com cannot confirm the price of a product until after you order. In the event that a product is listed at an incorrect price or with incorrect information due to an error in pricing or product information, Crescentfootwear.com shall have the right, at our sole discretion, to refuse or cancel any orders placed for that product, unless the product has already been dispatched.

In the event that an item is mis-priced, crescentfootwear.com may, at its discretion, either contact you for instructions or cancel your order and notify you of such cancellation. Unless the product ordered by you has been dispatched, your offer will not be deemed accepted and Crescentfootwear.com will have the right to modify the price of the product and contact you for further instructions using the e-mail address provided by you during the time of registration, or cancel the order and notify you of such cancellation. In the event that Crescentfootwear.com accepts your order the same shall be debited to your credit card/debit card or Net Banking account and duly notified to you by email that the payment has been processed.

The payment may be processed prior to Crescentfootwear.com dispatch of the product that you have ordered. If we have to cancel the order after we have processed the payment, the said amount will be reversed back to your respective credit card/debit card or Net Banking account. We strive to provide you with the best prices possible on Crescentfootwear.com as well as in all our group stores under the corporate entity – Future Group. However, sometimes a price online may not match the price in a store. In our effort to be the lowest price provider in your particular geographic region, store pricing will sometimes differ from online prices. Prices and availability are subject to change without notice.


Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being cancelled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your credit card/debit card or Net Banking has been charged, the said amount will be reversed back in your respective Credit card/debit card or Net Banking Account.


In case we receive a cancellation notice and the order has not been processed/approved by us, we shall cancel the order and refund the entire amount. We will not be able to cancel orders that have already been processed and shipped out by us. Crescentfootwear.com has the full right to decide whether an order has been processed or not. The customer agrees not to dispute the decision made by Crescentfootwear.com and accept Crescentfootwear.com decision regarding the cancellation.



The Site is provided without any warranties or guarantees and in an “As Is” condition. You must bear the risks associated with the use of the Site.

The Site provides content from other Internet sites or resources and while Crescentfootwear.com tries to ensure that material included on the Site is correct, reputable and of high quality, it cannot accept responsibility if this is not the case. Crescentfootwear.com will not be responsible for any errors or omissions or for the results obtained from the use of such information or for any technical problems you may experience with the Site.

This disclaimer does not apply to any product warranty offered by the manufacturer of the product as specified in the product specifications. This disclaimer constitutes an essential part of this User Agreement. To the fullest extent permitted under applicable law, Crescentfootwear.com or its suppliers shall not be liable for any indirect, incidental, special, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses arising out of or in connection with the Site, its services or this User Agreement.

Without prejudice to the generality of the section above, the total liability of Crescentfootwear.com to you for all liabilities arising out of this User Agreement be it in tort or contract is limited to the value of the product ordered by you. You will be entitled to standard manufacturer warranty applicable to product and shall not claim any damage, loss, expenses against Crescentfootwear.com.

Crescentfootwear.com, its associates and technology partners make no representations or warranties about the accuracy, reliability, completeness, correctness and/or timeliness of any content, information, software, text, graphics, links or communications provided on or through the use of the Site or that the operation of the Site will be error free and/or uninterrupted. Consequently, Crescentfootwear.com assumes no liability whatsoever for any monetary or other damage suffered by you on account of the delay, failure, interruption, or corruption of any data or other information transmitted in connection with use of the Site; and/or any interruption or errors in the operation of the Site.

Crescentfootwear.com shall not be liable for any liability arising out of any act or omission or negligence or misconduct of Payment Gateway or Bank.


You are prohibited from violating or attempting to violate the security of the Site, including, without limitation, (a) accessing data not intended for you or logging onto a server or an account which you are not authorized to access; (b) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization; (c) attempting to interfere with service to any other user, host or network, including, without limitation, via means of submitting a virus to the Site, overloading, “flooding,” “spamming,” “mailbombing” or “crashing;” (d) sending unsolicited email, including promotions and/or advertising of products or services; or (e) forging any TCP/IP packet header or any part of the header information in any email or newsgroup posting.

Violations of system or network security may result in civil or criminal liability. Crescentfootwear.com will investigate occurrences that may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of this Site or any activity being conducted on this Site. You agree, further, not to use or attempt to use any engine, software, tool, agent or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search this Site other than the search engine and search agents available from Crescentfootwear.com on this Site and other than generally available third party web browsers (e.g., Netscape Navigator, Microsoft Explorer).

Entire Agreement If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed to be superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue to be in effect. Unless otherwise specified herein, this agreement constitutes the entire agreement between you and Crescentfootwear.com with respect to the Crescentfootwear.com sites/services and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between you and Crescentfootwear.com with respect to the Crescentfootwear.com sites/services. Crescentfootwear.com failure to act with respect to a breach by you or others does not waive its right to act with respect to subsequent or similar breaches.



  • The offer during the End of Season Sale cannot be combined with any other offer on promotion conducted by Clarks during the same time.
  • The Store is not liable for any defect in the product one purchased.
  • Merchandise purchased during End of Season Sale is not eligible for return, exchange or refund.
  • Clarks has the sole right to withdraw the Offer at any time without any prior notice and further to add, alter, modify, change or vary all or any Terms and Conditions.
  • Clarks shall not be liable for non-fulfillment of any terms of offers in full or part due to any reason beyond the Company’s control.
  • The decision of the management of Clarks shall be final and binding.
  • Disputes, if any in relation to this offer shall be settled under the jurisdiction of competent Courts/tribunals at Delhi to the exclusion of all other courts having concurrent or similar jurisdiction


  • No two offers can be combined.
  • The offer/promotion will be recalculated under any circumstances of return of partial orders.
  • Vouchers issued under any offer/promotion will and cannot be extended post the validity.
  • Vouchers issued at the store cannot be used to make an online purchase and vice versa.
  • No returns will be accepted for the product sold on 50% discount or more